Krush USA shipping policy:
1. Returns:
Yes, we accept returns. You can return unopened items in the original packaging within 7 DAYS of your purchase with receipt or proof of purchase. If 7 DAYS or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will promptly refund your purchase price with courtesy and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us: info@krushorganics.usm.
2. Exchanges:
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at info@krushorganics.us with details of the product and the defect. You can then send the item you consider defective to:
Krush Health Solutions LLC
800 NW 19th AVE
Apt C.
Gainesville FL 32609
Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product promptly and with courtesy.
3. Shipping:
All our products are shipped direct from our state of the art facility in San Diego, California, direct to our customers through our third party logistics and fulfilment partner company.
To return the item you purchased, please mail it to:
Krush Health Solutions LLC
800 NW 19th AVE
Apt C.
Gainesville FL 32609
4. Refunds:
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping. You prepay any shipping charges for all returns. You are responsible for any loss or damage during shipment.